Privacy Policy

Smart QR Order (smartqrorder.com) is owned and operated by RAMAVATAR (“we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our platform.

1. Legal Entity & Operating Information

Legal Entity Name: RAMAVATAR
Trade / Brand Name: Smart QR Order (smartqrorder.com)
Registered Address: Gautam Vihar Vistar, Rail Vihar Colony Phase 3rd, Taramandal, Gorakhpur, Uttar Pradesh 273017, India
Contact Email: smartqrorder@gmail.com
Contact Phone: +91 8840953808

2. Information We Collect

We collect information you provide directly to us, such as:

• Name, email address, phone number, and billing/business details when you register an account.
• Order and transaction data when you use our digital QR ordering and POS system.
• Payment information collected securely via authorized, RBI-compliant payment gateway partners (such as Cashfree Payments). We do not store sensitive payment card details or banking passwords on our servers.
• Device, IP address, and usage information collected automatically when navigating our platform.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide, operate, and maintain the Smart QR Order hospitality platform and services.
• To process subscription transactions, generate invoices, and send order notifications.
• To communicate with you regarding service updates, security alerts, and customer support.
• To ensure security, prevent fraud, and comply with applicable legal obligations.

4. Sharing of Information

We strictly do not sell, rent, or trade your personal information. We may share data only with:

• Authorized payment processors (e.g., Cashfree Payments India Pvt. Ltd.) to securely process your subscription and transactions.
• Cloud hosting and infrastructure providers necessary to maintain platform uptime and performance.
• Law enforcement or regulatory authorities if mandated by applicable law.

5. Data Security

We adopt industry-standard SSL encryption, secure database access protocols, and firewall rules to protect your personal data from unauthorized access, alteration, or disclosure.

6. Cookies & Tracking

We use cookies and similar technologies to enhance your experience, maintain active user sessions, and understand usage trends. You can manage cookie preferences via your browser settings.

7. Your Rights

You have the right to access, update, or request deletion of your personal information. To exercise these rights, please reach out to us at smartqrorder@gmail.com.

8. Contact & Grievance Redressal

For any privacy inquiries or grievances, please contact our operating entity:

Legal Entity Name: RAMAVATAR
Trade Name: Smart QR Order
Registered Address: Gautam Vihar Vistar, Rail Vihar Colony Phase 3rd, Taramandal, Gorakhpur, Uttar Pradesh 273017, India
Email: smartqrorder@gmail.com
Phone: +91 8840953808